An AI-powered triage engine that synthesizes your emails and call transcripts to instantly escalate your most high-conflict customer interactions — before they turn into churn or regulatory risk.
14-day free trial. No credit card required.
Three steps from raw messages to actionable intelligence.
Connect your customer emails, call transcripts, and support messages. Paste one or upload thousands via CSV.
AI analyzes every message for anger level, escalation velocity, and churn risk. Calibrated to your industry.
The right person is notified automatically. Level 5? Your CEO knows instantly via Slack and email.
Built for operations teams that can't afford to miss an escalation.
Email, phone transcripts, support tickets, and bulk CSV upload.
HVAC rental customers are angry by default. Your scoring adapts.
Define your own escalation triggers. "Ombudsman" hits different than "manager."
Per-level email and Slack routing. Level 3 goes to support. Level 5 goes to the CEO.
AI-drafted responses that acknowledge the specific complaint. Not corporate boilerplate.
Spot geographic clusters of anger before they become a PR crisis.
Anger leaderboards, velocity tracking, and de-escalation patterns.
Real-time notifications with full context briefs for Level 4-5 escalations.
Start free. Upgrade when you need more.
Join companies that know which customers are about to blow up.
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